From Digital Transformation to Exceptional Customer Experience: The Future of Roofing

Listen to The Roofing Industry Podcast, where Todd Miller, a Metal and Roofing Expert, emphasizes the future of the roofing industry and customer experience.

ProjectPro is an all-in-one construction accounting software for various construction verticals and project-based contractors. It is powered by Microsoft Dynamics Business Central to help businesses streamline their processes with better insights into the overall project costs, resource requirements & allocation.

To succeed in the industry, companies should embrace the latest technologies and offer an exceptional customer experience.

Podcast Takeaways:

• What are some of the biggest challenges and opportunities facing roofing companies in delivering exceptional customer experiences?
• How has digital transformation impacted the roofing industry, and what new technologies are being adopted?
• How can roofing companies build a strong brand and reputation through exceptional customer experiences and digital transformation?
• What are some best practices for measuring and optimizing the customer experience in the roofing industry?
• How can roofing companies integrate technology and innovation to improve safety and efficiency for their employees and customers?

About the Speaker:

Todd Miller, Host of the Construction Disruption Podcast: Todd Miller is a renowned residential metal roofing manufacturer and speaker who has helped contractors, designers, and property owners with metal roofing projects. He has more than 40 years of experience in ensuring the success of metal roofing projects.

He has actively participated in the development, support, and leadership of organizations such as the Metal Construction Association (MCA), Metal Roofing Alliance (MRA), and more.